2015 Pacific Northwest Aquatics Conference
|
| Monday September 28th |
| 7:00–8:00am |
Registration
|
| |
Northwest Territory Salon C |
Northwest Territory Salon B
|
8:30 - 9:45am
|
Creating a Positive Guest Experience: An Analysis of Why Guests Complain and What to do About it
George Deines
|
Essential Tools: Ensuring Relevance
Chris Nunes
|
| |
Northwest Territory Salon C |
Northwest Territory Salon B |
| 10:00 - 11:15am |
Eight Leadership Pitfalls and How to Avoid Them
George Deines
|
Philosophy of Revenue
Chris Nunes
|
| 11:30 - 12:30pm |
Lunch (Fallen Timbers AB) |
| |
Northwest Territory Salon C |
Northwest Territory Salon B |
12:45 - 2:00pm
|
Spice up your Aquatic Programs
George Deines
|
Winning your Adversaries through Business and Operational Planning
Chris Nunes
|
| |
Northwest Territory Salon C |
Northwest Territory Salon B |
2:15 - 3:30pm
|
Human Body Systems & First Aid: How do they relate?
Greg Schmidt
|
Cost Recovery and Pricing in Action
Chris Nunes
|
| |
Northwest Territory Salon C |
Northwest Territory Salon B |
| 3:45 - 5:00pm |
Aquatic Staff Training and Development: the Devil's in the Details.
George Deines |
Servant Leadership: What does that mean and does it really work?
Greg Schmidt
|
Tuesday September 29th
|
| Northwest Territory Salon BC |
|
8:30 - 9:45am
|
Working with Special Populations
Baly Botten
|
|
10:00 - 12:30pm
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Staff Training
Pete DeQuincy
|
12:30 - 1:30 pm
|
Lunch (Fallen Timbers AB)
|
|
1:45 - 3:00pm
|
Staff Training
Pete DeQuincy
|
