Building a Team in Park Maintenance

Explore techniques and strategies to engage your Parks Maintenance Team to develop into a championship team. The session will use a real-world example at the City of Edmonds as a case study of how the process works. Some essential questions that will be answered in this session include: What is morale and why does it matter? Does everyone really dislike change? How do I communicate with Maintenance Workers? What are your organization’s bias when it comes to your outdoor workers? How do we develop the team, the individual and the leaders?

Learning objectives:

• To identify and analyze the issues within the maintenance work unit.
• To apply the Eight Keys to building a winning team.
• Be able to use the Road to Change to prepare for the change process.
• Increased understanding of the maintenance profession and making a plan for a unified and supportive Parks Department possible.

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Glen Akramoff, Akramoff, LLC

Glenn Akramoff is the founder and CEO of Akramoff LLC. His expertise is rehabilitating and revitalizing municipal government workplaces and has developed a program that will improve any organization by returning humanity to the center of focus.

Glenn’s life experiences and core values are the center of his purpose. Having worked from seasonal maintenance to City Manager and now consultant and business owner over a 30-year career, he’s observed a connection between fulfillment at work and happiness at home. He has an intense desire to improve the lives of everyone he works with. Glenn creates environments that are innovative, inclusive, growing, and rich in communication and respect. His Human Centered program empowers teams and leaders to overcome and succeed together.

Angie Feser, City of Edmonds

Angie has nearly two decades of experience working in public recreation, parks and facilities. She is a licensed landscape architect with a degree in Recreation and Leisure Studies from Washington State and master's degree in Public Administration. Her passion is planning, building and maintaining parks and public facilities that are equitability accessible for entire communities to provide health, wellness and enjoyment for people of all ages and abilities as well as recognizing and supporting natural environments that provide healthy urban ecosystems.