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Incident Management: Are You REady to Make or Get a Call from the Field?

Monday, February 3 | 3:05 PM - 4:20 PM

Session Description:

Many programs have a strong foundation of training for field staff, but have put less emphasis on the next step in incident management – what to do when you need to make the call from the field or what to say and do when you get the call. In this session we will discuss ways to prepare field staff to go beyond the basics in their incident response and provide examples for administrators when the phone rings. After this session participants will be able to understand incident management practices for critical incidents in the field, develop field based incident management protocols, and develop resources for administrators to better support field staff in the case of an incident.

About the Speaker:

 

Jeremy Oyen
REI

Jeremy has been active in sharing his passion for the outdoors through guiding and instructing outdoor experiential programs for the past 30+ years. From paddling wild rivers, kayaking coastal waters, cycling the roads and trails, to high altitude mountaineering. Jeremy is also active in the greater Outdoor Education and Recreation field. He currently is the National Field Operations Manager for REI, leading the Local Experiences teams that offer paddling, cycling, climbing, hiking, and camping programs in 17 major metropolitan areas across the US. Jeremy has also worked in Parks & Recreation (Cleveland Metroparks) and for a national outdoor non-profit (American Canoe Association) leading staff, managing risk, and providing training. His personal aspiration is to share experiences, expertise, and passion to love and protect our wild spaces so that others will embrace and protect the outdoors so that the wilderness can be share with future generations.
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