Auditing to Improve Aquatic Staff Performance
Track: Aquatics

Thursday, May 5, 2016 | 10:45 to Noon

Speaker:
Jeff Fryer, Aquatic/Fitness Director, River Road Park and Recreation District

Session Description:

Consistent and thorough staff training and development are integral components of any well operated aquatics facility. But, how do you know if those training principles are being retained and applied? Are you confident your team is prepared to handle a critical incident? Internal and external auditing programs help measure the performance readiness of both the employees and the facility…and provide you with peace of mind. This session will delve into a variety of auditing and assessment tools including the “how to” of implementing an independent audit program. This auditing approach recently received the 2014 Outstanding Special District Program Award by the Special Districts Association of Oregon and the 2015 Outstanding Safety Award by the Oregon Recreation and Park Association.

Learning Objectives:

• Participants will identify the numerous benefits of conducting both internal and external audits/reviews/assessments of staff performance.
• Participants will learn how to develop, implement and conduct a variety of internal auditing techniques.
• Participants will learn how to conduct external, professional peer evaluations at little or no cost.