Business Institute Schedule
7:30 – 9:00 a.m. Registration
Track: Organization
& Administration
Resource &
Revenue Development
Business & Program
Management
Marketing & Communications
9:00 – 12:00 p.m.
Session 1

Demonstrating Leadership Using Strategic Decision Making

Janet May & Janice Corbin,
Sound Employment Solutions, LLC


Developing Resilience

Wallace Wilkins, Resolution Resource Center


Building Supervisory Skills 201 Part 1

Connie Poulsen, Poulsen Management Training & Consulting

Essential Tools: Ensuring Relevance

Chris Nunes,
The Woodland Township


The First Through the Wall is Always the Bloodiest

Jamie S. Sabbach,
110 Percent
Involving Your Community in Decisions That Affect Them

Penny Mabie, EnviroIssues
12:00 – 1:00 p.m. Lunch
1:00 – 4:00 p.m.
Session 2

Providing A+ Customer Service in the Public Sector

Janet May & Janice Corbin, 
Sound Employment Solutions, LLC


Inspiring Your Team (and Yourself)

Wallace Wilkins, Resolution Resource Center


Building Supervisory Skills 201 Part 2

Connie Poulsen, Poulsen Management Training & Consulting

Revenue Management: From Philosophy to Plan Development

Chris Nunes, The Woodland Township
Business is not a Four Letter Word

Jamie S. Sabbach, 110 Percent
Capturing Your Community's Interest & Engaging Them in Important Decisions

Penny Mabie, 
EnviroIssues